Basics

When food needs to be inspected after it’s donated, where does it go? To the Food Bank’s Product Rescue Center! And there’s no way we could inspect, sort and pack all that food without volunteers.    

Constantly buzzing with activity, the Product Rescue Center (PRC) is the area of the Food Bank where all food drive and salvaged food items are brought to be inspected and packaged by volunteers for distribution to more than 600 nonprofit partner agencies.

Food Bank trucks pick up goods from food drives, grocery stores and manufacturers, and drop them off at the Product Rescue Center every day. Teams of trained volunteers then inspect, sort and pack these goods. This area of operation is crucial as it ensures that retail, salvage and food drive donations will be safe and wholesome for distribution to people in need.

The Product Rescue Center provides great hands-on experience in a diverse and social atmosphere. It's ideal for groups of up to 25 people ages eight and up, as well as individuals, families and friends! Often, multiple groups and individuals are combined to form a single shift, offering the opportunity for your group to meet other groups interested in serving the community.

If you are interested in volunteering in the PRC, please see our volunteer page. to let us know a little more about you.  

A special note: The PRC has become such a popular volunteer activity that shifts often book out far in advance! Please understand that we will accommodate your group as early as possible.  The further in advance that you can let us know the dates you would like to volunteer, the better your chances of securing those dates. We do offer plenty of other volunteer activities as well!  Learn more about all the volunteer opportunities at ACFB

For more information on volunteering at the PRC, contact volunteers@acfb.org.

FAQ

Sign me up! I want to volunteer at the PRC. How do I get started?
The first step is to email us. This does not automatically sign you up, but it lets us know which project you are most interested in so that we can get the ball rolling. Once you email us, we will contact you for next steps. 

It feels like a big responsibility to inspect food that people will later be eating. Do you provide training?
Yes, we do. Prior to each shift, volunteers go through a special orientation. Special instructions are also located above the inspection and sorting areas of the PRC so you can refer to them throughout your shift. We also have staff on hand who are happy to guide you and answer any questions you might have.  

Are there any restrictions to what I can wear? 
Yes. Volunteers must wear close-toed shoes at all times and we discourage ladies from wearing high heeled shoes. Aside from that, dress comfortably! The PRC is temperature controlled. 

Is the Product Rescue Center located at the Food Bank’s main facility?
Yes. The PRC is located at the very end of ACFB’s main warehouse at 732 Joseph E. Lowery Blvd., NW Atlanta,GA 30318. Find us here.  

Can I bring a group?
Our volunteer projects can accommodate groups of various sizes and can provide team-building opportunities.  

I want to volunteer, but I never know my schedule in advance.  Can I just show up? 
Unfortunately we cannot accommodate walk-up volunteers. All ACFB volunteer shifts have a maximum capacity due to space and resource limitations. It is our goal to provide the best possible experience for each of our volunteers, so it is important for us to know in advance when you are coming in order to provide the supplies and supervision to get the job done.

Can children participate?
Yes! Anyone 8 and older can volunteer at the PRC. We love for your family, school or youth group to join us. Volunteering is a great way to teach children about service and spend some quality time with them. All children and youth under the age of 18 must be accompanied by an adult.

How many adults are needed for children/youth?
One adult chaperone is needed for every:

  • Four children ages 8-10
  • Six children ages 11-13
  • Ten children ages 14-17

My group needs to volunteer next week.  Do you have a shift available? 
The PRC has become such a popular volunteer activity that shifts often book out weeks in advance! (For Saturday shifts, we often book out months in advance.) Please understand that we will accommodate your group as early as possible. The further in advance that you can let us know the dates you would like to volunteer, the better your chances of securing those dates. We do offer plenty of other volunteer activities as well!  Learn more about all the volunteer opportunities at ACFB.  

What if I need to cancel?
Please contact our volunteer coordinator at volunteers@acfb.org or 404-419-1727 as soon as possible (preferably at least a week in advance), so we can invite other volunteers to take your place.  If you signed up to volunteer in our PRC through the online scheduling system at http://acfb.volunteerhub.com, you may cancel with three days advance notice.

What if more people want to come with my group than signed up?
Please contact our volunteer coordinator at volunteers@acfb.org or 404-419-1727 as soon as possible to see if there is room available. We may already be full for that shift, and some or all of you may need to reschedule.

Can I come for just an hour or two?
PRC shifts are designed for specific time periods, so we ask that volunteers commit to the entire shift. For that reason, it's also very important that you arrive on time!

Is ACFB able to accommodate the specials needs of a handicapped or disabled person as a volunteer?
We are able to accommodate special needs, but we evaluate our ability to accommodate on a situation-by-situation basis. Please call 404-419-1727 to discuss your specific needs.

Can I use your conference rooms for meeting space before or after our project?
ACFB offers meeting space for a modest fee, based on availability. For more information on reserving a meeting room, please contact room.requests@acfb.org.

Where can I eat nearby?
There are lots of restaurants in ACFB’s vicinity! To find and get more info on restaurants near our 30318 zip code, visit urbanspoon.com.